FAQs

Frequently Asked Questions

  1. What is Naturely Gifts?

Naturely Gifts is your go-to destination for unique, eco-friendly gifts inspired by the beauty of wildlife and landscapes. We offer a wide range of products, including shirts, hoodies, mugs, and wall art, all featuring stunning photography captured with an environmentally-conscious approach.

  1. How are your products made?

Our products are crafted with care, using high-quality materials that are both durable and eco-friendly. We partner with trusted suppliers who prioritize sustainability, ensuring that our items not only look great but are also kind to the planet.

  1. Do you offer international shipping?

Currently, we do not offer international shipping. We only ship within the United States, and we hope to expand our shipping options in the future.

  1. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your order.

  1. What is your return policy?

Due to the nature of our print-to-order business, we do not offer returns or refunds. Each item is made specifically for you, which helps us reduce waste and maintain our commitment to sustainability. Please review your order carefully before placing it.

  1. Are your products environmentally friendly?

Absolutely! We take great pride in offering products that are both beautiful and sustainable. From the materials we use to the way we photograph our wildlife and landscapes, environmental consciousness is at the heart of everything we do.

  1. Can I customize my order?

At this time, we do not offer customization on orders. All our designs are carefully curated to capture the essence of nature and wildlife as intended.

  1. How can I contact customer support?

Our customer support team is here to help! You can reach us via email at info@naturelygifts.com, or fill out the contact form on our website. We aim to respond within 24-48 hours.

  1. Do you offer gift wrapping?

We currently do not offer gift wrapping services. However, our products are packaged with care to ensure they arrive safely and beautifully.

  1. How can I stay updated on new products and promotions?

Sign up for our newsletter to receive updates on new products, special promotions, and exclusive offers. You can also follow us on social media to stay connected with all things Naturely Gifts!